Ruibang offers Cash Securities trading account. Client can open an individual account, joint account or corporate account.

There is no minimum deposit requirement for account opening.

You can come visit our office in person or send us the completed account opening form with other required documents by post.

Office address(Hong Kong):

9/F, Sang Woo Building, 227-228 Gloucester Road, Wanchai, Hong Kong

Office hours: 9:00am to 5:30pm (Mon - Fri); Closed on Saturday, Sunday and public holiday

i) Identity document e.g. HKID Card/Passport of the Account Holder(s)

ii) Residential Address Proof of the Account Holder(s) e.g. bank statement or utility bill issued within the past 3 months

Please view the "Open Account" by clicking the Customer Service.

i) Completed Client Account Opening Document;

ii) Identity document e.g. HKID Card/Passport of the Account Holder(s);

iii) Residential Address Proof of the Account Holder(s) e.g. bank statement or utility bill issued within the past 3 months;

iv) If account opening form cannot be signed by a competent witness, the applicant can send cheque(s) to Ruibang. A cheque issued by a Hong Kong licensed bank bearing the same name as show in your identity document and the signature on the cheque issued by you should be identical to the signature signed on the Client Information Statement. The amount of your cheque should not be less than HK$10,000 made payable to Ruibang Securities Limited

New account will not be activated until the cheque is cleared.

v) Made by the witness to witness and sign the opening account form, witness must be a registered person under SFC or Justice of the Peace or certified public accountants or lawyers.

The process usually will be completed within 2-3 working days after we received all relevant documents and they are properly signed.

No. There is no account opening fee. Regarding the commission, fees and levies.

I. Deposit cash or cheque or draft or transfer fund into the following bank accounts

Recipient: Cheque or draft should be made payable to "Ruibang Securities Limited".

Confirm Payment: Client must e-mail (info@ruibang.com.hk), fax (852-29504444), mail or in person, provide the bank-in slip to Ruibang; if the deposit is done through internet banking service, client must e-mail the transfer confirmation screen to Ruibang.

Note: Client must state to the bank teller your Ruibang account no. as Reference Code, all the deposits on or after 3pm will be updated in Ruibang account in next trade day.

II. Deposit cheque or bank draft at Ruibang

The cutoff time of cheque deposit is 3pm. Cheque deposited thereafter will be processed on the next trading day.

Cheque deposited on Saturday will also be processed on the next trading day.

If the deposit is made by cheque on or before 3pm, the amount will be shown in the account immediately. When the deposit can be used for trading is based on the following situations:

i) If the cleared securities portfolio value is not less than the cheque amount, and the cheque deposit is not over HK$100,000, client can place orders at once;

ii) In other cases, cheques deposited before the cutoff time can be used for trading at 4pm on the next trading day; cheques deposited after the cutoff time can be used for trading at 4pm on the trading day following the next trading day.

If the deposit rate set by Ruibang is above 0%, the cash balance at client account will receive credit interest accrued daily. The accrued interest will be deposited to client account at Ruibang on the first day of the following month.

Clients can withdraw fund through Ruibang Web or Ruibang Web Mobile.

Withdrawal made before 12pm on any trading day will receive the amount deposited by crossed cheque to the registered bank account in the afternoon on the same trading day. Withdrawal made after 12pm on any trading day or non-trading day will receive the amount deposited by crossed cheque to the registered bank account in the afternoon on the next trading day.

Client could cancel your fund withdrawal request before 12pm on the cutoff day: go to "Account Balance", then selecting "Withdrawal" and specify the account. It could click "Remove" to cancel if the status still in “Pending”. The fund under the cancelled withdrawal can be used for trading immediately.

Ruibang does not collect any monthly or annual fee, or custodian fee.

Even when there is no fund or securities at the account, the client need not pay any maintenance fee.

You may view the "Charge and Commission" by clicking the Customer Service.

No installation is required for Ruibang Web. It can be operated in ordinary web browsers.

When client logons to Ruibang Web, click the "order" icon, and the quotation window will open. Entering the securities code and pressing "Buy" or "Sell" button, you can input the needed information to place an order.

If you want to place a market order, press "Market Buy" or "Market Sell" button instead.

A securities order can have the quantity range from one board lot to 3,000 board lots.

Of course, if client has limited fund, the maximum quantity is the maximum number of board lots (if less than 3,000 board lots) that can be purchased using the fund in the account. For sell orders, the maximum quantity is the number held (if less than 3,000 board lots) by the client.

As Ruibang is very concerned with client risk management, all clients must deposit sufficient fund by cash, cheque, bank draft or bank transfer before securities purchase.

When Ruibang confirms the transfer, clients can place orders at once. If deposit is made by cheque, the treatment is based on the following situations:

i) If the cleared securities portfolio value is not less than the cheque amount, and the cheque deposit is not over HK$100,000, client can place orders at once;

ii) In other cases, cheques deposited before the cutoff time can be used for trading at 4pm on the next trading day; cheques deposited after the cutoff time can be used for trading at 4pm on the trading day following the next trading day.

The sale proceeds from the sale of securities can be used immediately for purchase. Clients need not wait until the settlement date.

The policy to allow buying right after selling gives more flexibility to clients to utilize their fund.

The securities purchased by Ruibang clients through Ruibang Web can be sold immediately. Even the purchase order has only been partially matched, the securities already purchased can be sold.

The policy to allow selling right after buying gives more flexibility to clients to utilize their fund.

Ruibang Web allows clients to enter next-day order instruction after market close. At market open on the next trading day, Ruibang Web will automatically place the order to the market.

Ruibang Web provides 24-hour trading services. Clients can still manage your orders on weekends and public holidays.

Clients can trade securities at market price during continuous trading session. By choosing market order, clients can place a market order.

Market orders do not require the entry of price, and allow clients to buy or sell within 10 price spreads from the best price. However, if the quantity queuing at the market is less than the demanded, the unmatched portion of the order is automatically cancelled.

When you have completed a transaction, deposit/withdraw fund or stock, apply for IPO, or receive the distribution from listed companies, you will receive the electronic consolidated statement in the evening the same day.

If you have the above activities, or the account balance has cash balance or deficit, or securities holding, you will receive the electronic monthly statement within the first 3 trading day of the following month.

Electronic statements will be sent to the clients' email address. Clients can keep them for record.

Electronic statement is in the format of Portable Document Format(PDF). Clients may use Adobe Acrobat Reader

If clients want to receive statements by mail, you have to paid additional charges. Please view our "Scheme" under our website.

If you cannot receive the Ruibang electronic statement, you may check the junk mailbox to find it.

Certain email management software and Internet email providers filter emails, and treat emails from new senders as spams. Therefore, users must set emails from ruibang.com.hk as a trusted source, or else, you have to get the electronic statement from your junk mailbox.

If you still cannot receive the electronic statement, please contact our Customer Services Department.

Ruibang Mobile Platform is accessible as long as you have an Internet connection and are using one of the Supported mobile handsets. Please check with your telecommunication service provider for details.

Yes, we consolidate these usages.

Ruibang provides 3 types of real time quotation services, including

A. Real Time Basic Quote

B. Market Depth Snap Shot

C. Streaming

A. Real Time Basic Quote Service includes nominal, day high and low prices and turnover amount, without streaming format.

B. Market Depth Snap Shot Service provides nominal, day high and low prices and turnover amount. Furthermore, it also includes the Best bid/ask price and volume, Market depth (10 price levels) and broker queues.

C. Streaming Service is in a streaming format, with all securities data updated every second automatically. Under the Streaming Data Service plan, customers can view real time quotes with no limit.

Service details as below:

Personal computers

Pentium IV or above

256 MB Ram or more

Windows XP or above

Apple computers

Mobile phones (Ruibang Mobile Platform)

Android, iOS

All the following browsers can run Ruibang Web:

Google Chrome, Internet Exploer, FireFox, Safari

Ruibang is very concerned with security of client information and trading:

i) Ruibang servers have multiple security implementation: staff entering server room must have the security card and password, and the server has a number of access passwords. Client passwords are stored in the database in encrypted form, so even staff of Ruibang cannot obtain any client password.

ii) Data sent or received by Ruibang Web are encrypted. More important information like login password, is further encrypted to ensure security during Internet transfer.

Regarding the security of client computers, Ruibang advise our clients to use more secured browser.

Clients may resize your browser window to show the full screen of Ruibang Web.

Ruibang Web allows direct connection or connection through proxy server.

Clients need not choose the way of connection because Ruibang Web can detect the connection mode itself.

As the speed of proxy server depends on the settings at the client side, the speed of Ruibang will also be affected. Normally, connection through proxy server is slower than direct connection.

If you cannot access Ruibang Web, you may logon into Ruibang Web Mobile.

Ruibang Web may logout automatically because:

i) Connection to the Internet is broken;

ii) You ISP has changed the IP of your computer;

iii) Your account is logged in again; or

iv) Ruibang Web is undergoing system upgrade.

Market Order Service helps customers to buy or sell securities at the prevailing market price immediately. Market order is an order which client does not set a limit price. Such order will be executed at prevailing market price at time of execution. The executed price may not fall within or largely deviate from client's expected price at the time of order placing especially at the beginning of morning trading session as many accumulated pre-market opening orders have to be handled.

Ruibang will submit your Market Order to the market (i.e. The Stock Exchange of Hong Kong (SEHK)) with one try only for auto-matching and execution by matching it up to 10 best price queues at SEHK (i.e. the prevailing best queue and up to the 10th queue at 9 spreads away at the time when the market order is processed by Ruibang) and up to a maximum of 20 spreads from the prevailing nominal price (as the case may be). Any unfilled quantity of your market order as a result of the above mechanism will be automatically cancelled immediately.

No. Any unfilled quantity of your market order will be automatically cancelled immediately and will not be queued in the market. You may place another order as you wish.

No. Only One Day Order for Market Order is available.

Our service hours are 9:30 am to 12:00 noon and 1:00 pm to 3:59 pm of each trading day.

Taking into account of customer's background and the credit risk involved, Ruibang can, at its absolute discretion, purchase in whole or in part of the market order received and the customer has to settle the shortfall before T+2 days. Otherwise, Ruibang has the right to sell the related securities at any time to set off the shortfall without prior notice to the customer.

Ruibang will reserve the right to sell the related securities to set off the shortfall at any time with the consideration of customer's background and the credit risk involved.

An iceberg order is an extension of Limit Order to buy and sell large amounts of securities. Investors have to set the order price, total order quantity and visible order quantity (Max Floor), which must be smaller than total order quantity. Also, investors can choose the specific period for the Iceberg order to be effective. A Limit Order will be reported to other market participants at the set price with order quantity equals to the visible order quantity. When the visible order is fulfilled, a new part of the hidden portion of the same size becomes visible until the total order quantity is fulfilled.

Ruibang Web allows client to place a schedule order. When client set the schedule time of an order, Ruibang Web will automatically place the order to the market.